USBC ContactCall 800-514-BOWL (2695)
Callers can now dial a team or individual extension directly. Please see below for specific team telephone extensions.
General USBC Inquiries
bowlinfo@bowl.com

Susan MerrillSusan Merrill is the executive who oversees the finance, human resources and travel departments. Merrill is also the staff liaison to the Finance and Audit Committees.
Human Resources800-514-2695 ext. 3151
The human resources department oversees all staffing at the International Bowling Campus and assists departments in the recruitment process to fill vacant positions.
Travel800-514-2695 ext. 3151
The travel department helps secure great deals for members and enables them to book travel on BOWL.com.
SMART/Scholarships800-514-2695 ext. 3151
http://www.bowl.com/scholarships
https://apps.bowl.com/smart/index.aspx
The SMART program is the only bowling scholarship management program providing full protection of a student-athlete's eligibility status. Over $6 million in bowling scholarships are awarded annually.
Bowling Information Center800-514-2695 ext. 3151
All general questions can be directed to the Bowling Information Center staff, which is trained to answer your question or find someone who can.
Jon-Paul EstesJon-Paul Estes is the executive who oversees the entire information technology department, including the data center and the functionality aspect of BOWL.com.
BOWL.com Applications800-514-2695 ext. 3151
The application development department builds and maintains data-driven software programs in the organization, including many of your favorite features on BOWL.com, such as "Find a Member".
eLearning800-514-2695, ext. 8282
Coaches can stay updated with new technology and philosophies by taking classes online at BOWL.com.
WinLABs800-514-2695 ext. 3151
http://www.bowl.com/associations
WinLABs is the computerized processing tool that associations use to process membership and awards.
Youth Membership Processinghttp://www.bowl.com/associations
The youth membership processing program is a web-based system first launched in 2009. It is designed to allow association officials and proprietors to process memberships for all youth.
Bowling Information Center800-514-2695 ext. 3151
All general questions can be directed to the Bowling Information Center staff, which is trained to answer your question or find someone who can.
Pete TredwellPete Tredwell is the executive who oversees the public relations, publications, interactive and video production departments. Tredwell also manages social media for USBC and serves as the staff liaison to the Hall of Fame Committee.
BOWL.com Content800-514-2695 ext. 8659
The interactive department is responsible for the content of BOWL.com. That includes all the information on the site and the manner in which it is laid out.
Public Relations800-514-2695 ext. 8959
The PR/publications department oversees all external communication and any printed materials distributed by the organization.
Video Production800-514-2695 ext. 8659
The video production department is responsible for TV coverage of championship events as well as all video content produced for BOWL.com and various departments at the International Bowling Campus.
USBC Hall of Fame800-514-2695 ext. 8659
The USBC Hall of Fame inducts a new class every spring with candidates being considered from the areas of superior performance and meritorious service.
International Bowling Museum and Hall of Fame817-649-5105
Located at the International Bowling Campus in Arlington, Texas, the International Bowling Museum and Hall of Fame is an interactive trip through the rich history of bowling.
Bowling Information Center800-514-2695 ext. 3151
All general questions can be directed to the Bowling Information Center staff, which is trained to answer your question or find someone who can.
Neil StremmelNeil Stremmel is the executive who oversees all of the organization's functions as they pertain to its status as the national governing body of the sport of bowling. That includes oversight of the rules, equipment specifications, coaching, ITRC, Team USA and internal services departments. Stremmel is also the staff liaison to the Equipment Specifications Committee.
Rules800-514-2695 ext. 3155
The rules department maintains bowling's integrity by consistently interpreting and enforcing the playing rules for USBC-certified league and tournament competition. By helping people understand the rules of the sport, they ensure that play is fair for all.
Bonding800-514-2695 ext. 3156
Bowlers and league officials can be confident that money is safeguarded through the USBC bonding program.
eLearning800-514-2695, ext. 8282
Coaches can stay updated with new technology and philosophies by taking classes online at BOWL.com.
Equipment Specifications800-514-2695 ext. 8407
http://www.bowl.com/equipandspecs
http://www.bowl.com/equipandspecs/teambios.jsp
The equipment specifications team of research engineers tests bowling balls, pins, lane surfaces and oils to make sure that they meet standards set by the organization before they may be used in USBC-certified leagues or tournaments.
Coaching800-514-2695 ext. 8284
The coaching department develops bowlers, coaches and athletes through training, research and educational programs for the advancement and growth of the sport.
International Training and Research Center800-514-2695 ext. 8222
Using the latest technology in bowling, the ITRC staff trains individuals and teams of all skill levels, from beginners to Team USA.
Team USA800-514-2695 ext. 8284
Team USA competes in several prestigious events all over the world and these bowlers, both adult and youth, are among the most visible ambassadors in bowling.
Tournament Certification800-514-2695 ext. 3155
USBC certifies tournaments nationwide that meet the organizational standards for rules and prize fund.
Bowling Information Center800-514-2695 ext. 3151
All general questions can be directed to the Bowling Information Center staff, which is trained to answer your question or find someone who can.
Brian LewisBrian Lewis is the executive who oversees the major championship events, especially the Open Championships and the Women's Championships.
Open Championshipsusbcopenchampionships@bowl.com
800-514-2695 ext. 3151
http://www.bowl.com/tournaments/usbcopenchamp
The USBC Open Championships is widely recognized as the largest participatory sporting event in the world. It consists of team, doubles, singles and optional all-events competition and is held in an arena or convention center setting each year.
Women's Championshipsusbcwomenschampionships@bowl.com
800-514-2695 ext. 3151
http://www.bowl.com/tournaments/usbcwomenschamp
For nearly 100 years, the USBC Women's Championships has been annually, consisting of team, doubles, singles and optional all-events competitions. Beginning in 2010, the event has been held in an arena or convention center setting each year.
Youth Open800-514-2695 ext. 8350
http://www.bowl.com/tournaments/usbcyouthopenchamp
The USBC Youth Open is the only true national open tournament for youth bowlers, contested since 2007 in a different city each year. Competition consists of four-player team, doubles and singles, with an optional all-events category.
Junior Gold Championships800-514-2695 ext. 3171
http://www.bowl.com/tournaments/usbcjuniorgoldchamp
Junior Gold is the most prestigious national youth tournament where the best youth bowlers, male and female, bowl against one another for more than $100,000 in scholarships and a chance to represent your country internationally as a member of Junior Team USA.
Pepsi Youth Championshipsusbcyouthchampionships@bowl.com
800-514-2695 ext. 8350
http://www.bowl.com/tournaments/pepsichamp
The Pepsi USBC Youth Championships is a nationwide tournament that begins with qualifying during leagues. Youth bowlers have the opportunity to advance to a state finals event and earn scholarships, where they can compete against bowlers from across their state.
Tournament Certification800-514-2695 ext. 3155
USBC certifies tournaments nationwide that meet the organizational standards for rules and prize fund.
Bowling Information Center800-514-2695 ext. 3151
All general questions can be directed to the Bowling Information Center staff, which is trained to answer your question or find someone who can.

Kevin TerryKevin Terry is the executive who oversees marketing and sales, membership development, associations and the customer service call center.
Association Services800-514-2695 ext. 3151
http://www.bowl.com/associations
The association development department works with the national network of about 35,000 volunteers who manage more than 3,100 local and state associations across the country.
Supply Orders800-514-2695 ext. 3151
The association development department helps the national network of volunteers with fulfilling supply orders to better serve the bowlers.
Convention800-514-2695 ext. 3151
http://www.bowl.com/convention
Each year, the convention brings bowlers together, from volunteers to executives. The events include awards ceremonies, legislative voting sessions, educational seminars and workshops, speeches on the future of bowling and the USBC, and much more.
WinLABs800-514-2695 ext. 3151
http://www.bowl.com/associations
WinLABs is the computerized processing tool that associations use to process membership and awards.
Bowling Information Center800-514-2695 ext. 3151
All general questions can be directed to the Bowling Information Center staff, which is trained to answer your question or find someone who can.
Kevin TerryKevin Terry is the executive who oversees marketing and sales, membership development, associations and the customer service call center.
Northeast: Barbara Armstead800-514-2695 ext. 8309
Barbara Armstead serves associations in the states of Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont and West Virginia.
Midwest: George Lambert800-514-2695 ext. 8253
George Lambert serves associations in the states of Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Nebraska, North Dakota, South Dakota and Wisconsin.
South: Jim Zebehazy800-514-2695 ext. 8318
Jim Zebehazy serves associations in the states of Alabama, Arkansas, Florida, Georgia, Kansas, Louisiana, Mississippi, Missouri, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia.
West: Mike Larsen800-514-2695 ext. 8242
Mike Larsen serves associations in the states of Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington and Wyoming.
Kevin TerryKevin Terry is the executive who oversees marketing and sales, membership development, associations and the customer service call center.
Membership & Awards800-514-2695 ext. 3151
http://www.bowl.com/joinusbc
http://www.bowl.com/awards
The membership development team strives to provide value in USBC membership and oversees the awards program enjoyed by millions of certified bowlers nationwide.
Sport Bowling800-514-2695 ext. 8362
http://www.bowl.com/sportbowling
Sport Bowling leagues and tournaments allow a bowler to accurately gauge their skill level, identify areas in which they can improve and compete on the same lane conditions now recognized as the standard for competitive bowling today.
Bowling Information Center800-514-2695 ext. 3151
All general questions can be directed to the Bowling Information Center staff, which is trained to answer your question or find someone who can.
Kevin TerryKevin Terry is the executive who oversees marketing and sales, membership development, associations and the customer service call center.
Marketing800-514-2695 ext. 8960
The marketing department oversees the promotion of all USBC programs and sales initiatives across the various platforms, including the USBC SportStore.
BOWL.com Advertising800-514-2695 ext. 8365
The BOWL.com sales team works with advertisers to create advertising campaigns that will boost brand visibility among bowlers through the number one site for the sport of bowling.
Tournament Sponsorship800-514-2695 ext. 8365
The tournament sponsorship sales team is responsible for generating new business revenue by creating custom sponsorship opportunities with external organizations, both inside and outside the bowling industry.
Affinity Partners800-514-2695 ext. 8365
The Member Rewards program offers affinity partners the ability to engage the entire USBC membership in order to boost brand visibility and recognition among bowlers and bowling enthusiasts.
Bowling Information Center800-514-2695 ext. 3151
All general questions can be directed to the Bowling Information Center staff, which is trained to answer your question or find someone who can.
Chad MurphyChad Murphy is the head of the Youth Development Team, combining resources from the USBC and BPAA, established in February 2011. He will oversee all youth-related initatives for the International Bowling Campus, including membership, collegiate, tournaments, Bowlopolis and the Youth Education Services (YES) Fund pilot program leagues.
Youth800-514-2695 ext. 8350
The youth development department is responsible for growing the sport of bowling among our youth. The youth staff administers many programs and oversees youth championship tournaments as well.
High School800-514-2695 ext. 8422
http://www.bowl.com/highschool
USBC High School actively offers guidance to all levels of high school bowling programs by providing rules, instruction, membership, awards and industry resources to ensure the success of high school bowling nationwide.
Collegiate800-514-2695 ext. 8425
http://www.bowl.com/collegiate
USBC Collegiate regulates bowling at the collegiate level, initiating bowling programs that develop athletic and leadership skills that expose college bowlers to a variety of experiences.
SMART/Scholarships800-514-2695 ext. 3151
http://www.bowl.com/scholarships
https://apps.bowl.com/smart/index.aspx
The SMART program is the only bowling scholarship management program providing full protection of a student-athlete's eligibility status. Over $6 million in bowling scholarships are awarded annually.
Junior Gold Membership & Tournament800-514-2695 ext. 3171
http://www.bowl.com/tournaments/usbcjuniorgoldchamp
Junior Gold is a membership program with benefits throughout the year and concludes every summer with a championship tournament featuring the best youth bowlers in the nation.
Youth Open800-514-2695 ext. 8350
http://www.bowl.com/tournaments/usbcyouthopenchamp
The USBC Youth Open is the only true national open tournament for youth bowlers, contested since 2007 in a different city each year. Competition consists of four-player team, doubles and singles, with an optional all-events category.
Pepsi Youth Championshipsusbcyouthchampionships@bowl.com
800-514-2695 ext. 8350
http://www.bowl.com/tournaments/pepsichamp
The Pepsi USBC Youth Championships is a nationwide tournament that begins with qualifying during leagues. Youth bowlers have the opportunity to advance to a state finals event and earn scholarships, where they can compete against bowlers from across their state.
Youth Membership ProcessingThe youth membership processing program is a web-based system first launched in 2009. It is designed to allow association officials and proprietors to process memberships for all youth.
Bowling Information Center800-514-2695 ext. 3151
All general questions can be directed to the Bowling Information Center staff, which is trained to answer your question or find someone who can.